Terms of service

OVERVIEW

Welcome to Fit Check Ethnic by Mashura Basheer (“we”, “us”, “our”). We operate this store and website, including all related content, features, tools, and services (collectively, the “Services”) to provide you, our valued customer, with a curated and seamless shopping experience. Our store is powered by Shopify, which enables us to offer these Services securely and efficiently.

These Terms of Service (“Terms”), together with our Privacy Policy, govern your use of our Services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to all the Terms, you may not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

(✅ Retained as-is)

SECTION 2 – OUR PRODUCTS

(✅ Retained as-is)

SECTION 3 – ORDERS

All orders placed through our website are subject to acceptance. We reserve the right to cancel or refuse any order at our discretion. Once an order is confirmed, it cannot be cancelled, modified, or edited.

Please note:
We follow a strict No Return and No Exchange policy, with only one limited exception as detailed in Section 4 below.

SECTION 4 – RETURN & EXCHANGE POLICY

We do not accept returns or exchanges for any reason, including but not limited to:

  • Change of mind

  • Size or fit issues

  • Color variation

  • Personal preferences

All sales are final.

✅ Exchange Exception – Only with Unboxing Video

An exchange will be considered only if you receive:

  • A damaged item

  • A defective product

  • An incorrect product

To be eligible for an exchange:

  • A clear and complete unboxing video is mandatory

  • The video must show:

    • The sealed package

    • The entire opening process

    • The issue clearly visible on the product

⚠️ Important:
Without an unboxing video, no exchange request will be accepted under any circumstances.

📧 Exchange requests must be emailed to fitcheckethnicbymashurabasheer@gmail.com within 48 hours of delivery.

SECTION 5 – SHIPPING AND DELIVERY

(✅ Retained as-is)

SECTION 6 – INTELLECTUAL PROPERTY

(✅ Retained as-is)

SECTION 7 – OPTIONAL TOOLS

(✅ Retained as-is)

SECTION 8 – THIRD-PARTY LINKS

(✅ Retained as-is)

SECTION 9 – RELATIONSHIP WITH SHOPIFY

(⚠️ Retained as-is as per Shopify policy)

SECTION 10 – PRIVACY POLICY

Please refer to our Privacy Policy available on our website.

SECTION 11 – FEEDBACK

(✅ Retained as-is)

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

(✅ Retained as-is)

SECTION 13 – PROHIBITED USES

(✅ Retained as-is)

SECTION 14 – TERMINATION

(✅ Retained as-is)

SECTION 15 – DISCLAIMER OF WARRANTIES

(✅ Retained as-is)

SECTION 16 – LIMITATION OF LIABILITY

(✅ Retained as-is)

SECTION 17 – INDEMNIFICATION

(✅ Retained as-is)

SECTION 18 – SEVERABILITY

(✅ Retained as-is)

SECTION 19 – WAIVER; ENTIRE AGREEMENT

(✅ Retained as-is)

SECTION 20 – ASSIGNMENT

(✅ Retained as-is)

SECTION 21 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of India, and the courts of Ernakulam, Kerala, shall have exclusive jurisdiction.

SECTION 22 – HEADINGS

(✅ Retained as-is)

SECTION 23 – CHANGES TO TERMS OF SERVICE

We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will be posted on this page, and material updates may be communicated through the website or email.

SECTION 24 – CONTACT INFORMATION

For any questions regarding these Terms of Service, please contact us:

Business Name: Fit Check Ethnic by Mashura Basheer
📧 Email: fitcheckethnicbymashurabasheer@gmail.com

Business Address:
The BB House
House No. 18/346-E
Thamarachal
Kizhakkambalam P O
Ernakulam, Kerala
PIN – 683562

📞 Phone: 9995916104